FITSPRESSOFitSpresso’s official return policy allows a refund request within sixty days from the purchase date. If you decide the product is not right for you, contact support within that period and arrange the return. Return shipping is your responsibility; the guarantee is not a promise of zero costs.
When the Sixty Days Begin
The refund-request period begins when the order is purchased. It is not described in the official FitSpresso returns page as sixty days after delivery. Keep the purchase date from your confirmation so that you can identify the relevant window accurately.
The same period applies when buying a longer supply. Three or six bottles do not extend the request deadline to three or six months. If you are considering a refund, raise it with support within the stated period instead of waiting until every bottle in a larger package has been used.
Contact Support First
Call 1-877-607-7721 or email support@getfitspresso.com to request assistance. Have the order number or purchasing email address available so that the team can locate the transaction and explain the return steps.
The listed phone availability is 7AM to 9PM, seven days a week; a timezone is not specified in the published contact details. Keep a copy of your request and any written instructions you receive. This provides a clear record of the question, the order, and the response.
Which Bottles Should Be Returned?
The official returns page refers to sending unused bottles back. The official terms describe returning bottles even if they are empty. These instructions differ, so ask support to confirm exactly what must be returned for your order before discarding bottles or preparing the package.
This page does not resolve that difference by inventing a new condition. Obtain the seller’s instructions and retain the relevant containers until the question is settled. A request for clarification is especially useful if you bought several bottles and have used only part of the supply.
Address and Return Postage
The returns page lists: FitSpresso, 19655 E 35th Dr #100, Aurora, CO 80011, USA. Confirm this address with support for your order before mailing. This is the product return destination, not the address of this independent affiliate website.
You pay return shipping. Free shipping on an original multi-bottle order does not transfer that return cost to the seller. Keep the posting receipt and any tracking information from the service you choose so you can identify the returned package if support asks about it.
Refund Processing
After processing the refund, the seller describes sending a completion email. Its returns page lists five to seven business days for a credit-card refund and five to ten business days for a debit-card refund to appear through the bank. The separate terms refer to three to five business days.
These are differing published processing descriptions, not a new guaranteed deadline from this website. Ask support when the refund was processed if the money has not appeared, then use that information when checking with your payment provider. Keep the refund confirmation with the original order email.
Feedback and Further Help
The returns page asks why the product was returned but states that feedback is optional. You can explain your reason if you wish; it is not presented as a condition for obtaining the refund. Keep the request focused on the order and the return process.
Read the official returns policy and seller terms for the current wording. Product support, rather than this affiliate website, handles the return and refund transaction.
